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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jen Harding

November 18, 2025

5  out of  5
rating by Jen Harding
"Jess Mathesius was fantastic and so quick with updating my coverage! Very customer-focused and delivered my new policy faster than promised! She's a gem! I've been with Shannon Till agency for many, many years - it's an agency to trust for sure."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Song Chau

November 16, 2025

5  out of  5
rating by Song Chau
"We've been with Shannon Till State Farm for a while now, and they've consistently delivered top-notch service. We recently purchased a new vehicle and needed to add it to our policy. The process was unbelievably quick and easy, which was such a relief during the excitement and chaos of getting a new car. A big shoutout to Maryly Cruz, who has been incredibly helpful throughout the entire process. She made everything feel effortless and explained all the details clearly. Maryly is friendly, knowledgeable, and goes above and beyond to make sure things get done smoothly. If you ever need help at this office, definitely request Maryly. She truly makes a difference. We love having Shannon Till State Farm as our insurer. The team is always professional, warm, and efficient. Highly recommend them if you're looking for a reliable and caring insurance team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sam Singh

November 13, 2025

1  out of  5
rating by Sam Singh
"Absolutely horrible agency terrible customer service"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Eric Ealy

November 7, 2025

5  out of  5
rating by Eric Ealy
"Had a great meeting with Mandy this morning! She was super helpful, answered all our questions. State farm is still the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ieyauna Younger

November 6, 2025

5  out of  5
rating by Ieyauna Younger
"I had a great experience working with Jazmine Bates from Sarah’s office. She was very attentive and professional, making sure all email communication was clear and timely. I really appreciate the effort she put into ensuring our mutual client’s policy was handled properly. Thank you so much, Jazmine, for your excellent service and attention to detail! — From Karen Boone State Farm in North Carolina"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allison Alliance

November 6, 2025

5  out of  5
rating by Allison Alliance
"Shannon Till and her team at State Farm, especially Jazmine, have been amazing to work with. Fast, friendly and helpful service that exceeded my expectations! Looking for insurance? I’d highly recommend calling them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daith Gonzalez

November 6, 2025

5  out of  5
rating by Daith Gonzalez
"Excellent service and great prices! Saireth and Tangely are absolutely amazing super friendly, professional, and they help you through the entire process from start to finish. I totally recommend them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christopher Webb

November 5, 2025

5  out of  5
rating by Christopher Webb
"Jess was amazing and helpful and we were able to do the whole process over the phone and by email in a timely manner. Thanks Jess!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Benjamin Moore

November 4, 2025

5  out of  5
rating by Benjamin Moore
"Jess was great. She made everything quick and easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dakota zitzelberger

October 31, 2025

5  out of  5
rating by dakota zitzelberger
"Jazmine was very kind and helped with all of my concerns, i recommend at least speaking with her about any of your auto life and homeowners insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janet Pike

October 31, 2025

5  out of  5
rating by Janet Pike
"Jazmine is absolutely amazing, she’s knowledgeable, extremely helpful and always there. Highly recommended working with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Frederick Williams

October 31, 2025

5  out of  5
rating by Frederick Williams
"To whom it may concern, My experience with Shannon Till’s office/staff was nothing short of amazing. Jasmine was very patient explaining all my needs according to what my wife and I were looking for in an auto insurance company, furthermore I’m looking forward to signing additional polices in the near future. I highly recommended this office for all your auto, life, and home owner insurance needs. Thank you all for the professionalism as well as courtesy presented to my wife and I. Frederick Williams"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, we are especially grateful to you for sharing your kind words about working with Jazmine. If you ever have any questions or need assistance, we’re here to help! "
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Janmar

October 30, 2025

5  out of  5
rating by Janmar
"Very professional and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erick Murphy

October 29, 2025

5  out of  5
rating by Erick Murphy
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paula Osborne

October 28, 2025

5  out of  5
rating by Paula Osborne
"I’m very happy with State Farm, Shannon Till’s office. Lisa, Jess and Mandy have each helped my husband and I so thoroughly and quickly on different items since we moved here. We have needed help with new car’s insurance, new home and building a pool in these last couple of years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roberto Pohlenz

October 27, 2025

5  out of  5
rating by Roberto Pohlenz
"I was canceling my policy and I was expecting to be treated kinda rough which is usually the case when you cancel anything, but Maryly treated me very nice, answered all my questions and it took her only a few minutes to finish the process!!…… That gesture left the door open to comeback to State Farm if necessary in the near future! Thanks Again Maryly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bart Kilgallin

October 27, 2025

5  out of  5
rating by Bart Kilgallin
"Added a new car to our policy. Simple and fast. Great experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Blake Allen

October 23, 2025

5  out of  5
rating by Blake Allen
"Great service for Lisa & Vanessa. Appeciate it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jonah Heslin

October 16, 2025

5  out of  5
rating by Jonah Heslin
"Jess Mathesius was very patient and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Hirt

October 15, 2025

5  out of  5
rating by Ashley Hirt
"Such an awesome team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cathy Calfee

October 14, 2025

5  out of  5
rating by Cathy Calfee
"I received a phone call from Lisa regarding my homeowners insurance policy. Upon review Lisa brought to my attention about 4 endorsements available. I followed up the next day and added the ones I needed. I really appreciate Lisa reaching out. She also emailed me 4 additional options for my car insurance ! I really appreciated the actual phone calls ! Made me feel like I was a valued client!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heidi Lakes

October 13, 2025

5  out of  5
rating by Heidi Lakes
"Excellent service from Lisa & Jess."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Charney

October 10, 2025

5  out of  5
rating by Scott Charney
"I dealt with Mandy at the Shannon Till office and she is professional, kind and very helpful. Handled my issue timely with a smile."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cristina Lagorio

October 9, 2025

5  out of  5
rating by Cristina Lagorio
"I just had the most amazing service from Lisa Mellano! She helped me resolve an issue with our car insurance, and even though we couldn’t find any records at first — and I happened to call at 4:55 p.m. without realizing how late it was — she was incredibly patient and kind. Lisa took the time to sort everything out and did it all with a great attitude. Truly outstanding service. Thank you, Lisa!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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MJ A

October 9, 2025

5  out of  5
rating by MJ A
"Lisa was very helpful. She was able to explain all the different options for me. I understood what I needed and didn’t need. Lisa is very thorough and definitely knows the ins and out of insurances. I walked out pleased with my interactions with her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"