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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arikan Cini

April 23, 2025

5  out of  5
rating by Arikan Cini
"Juan was fantastic to work with! He was professional, friendly, and made the whole process smooth and stress-free. I really appreciated his clear communication and attention to detail. Highly recommend working with Shannon Till - State Farm Insurance Company!"
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K Y

April 22, 2025

5  out of  5
rating by K Y
"I've been a client of Shannon Till's office for a few years now. Everyone has always been very pleasant to work with and quick to respond whenever I had questions. My recent interaction with Vanessa Alagna has by far exceeded my expectations and was extremely helpful with our transition to a new home. Thanks again for the great customer service!"
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Kathie Hansen

April 21, 2025

5  out of  5
rating by Kathie Hansen
"Lisa was able to save us a couple of thousand dollars on our home and auto policies! Great customer service!"
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Selena Castellanos

April 17, 2025

5  out of  5
rating by Selena Castellanos
"Always a pleasure dealing with Shannon Till State Farm. I needed to get my youngest added to the policy as well as add a new vehicle. Dani Freeman and Lisa Mellano were terrific with each step. Thanks for the great experience!"
We responded:
"Selena, thank you for the 5-star review! We do our best to make adding a new car to your insurance policy quick and easy. I'm glad you had that experience. Call us any time you have questions, we are here for you! - Shannon"
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KD Hires

April 17, 2025

5  out of  5
rating by KD Hires
"Recently had the pleasure of working with Shannon Till's office, and was extremely pleased with the service, consultation, and savings! Don't often leave reviews, but wow... great people that actually care about the client. Wilfredo was amazing, knowledgeable, and I appreciate him helping me. Shannon Till's State Farm is amazing. Thank you, guys."
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Vj Escote

April 16, 2025

5  out of  5
rating by Vj Escote
"***UPDATE*** 4/15/25 Just spent an hour on the phone with Jess Mathesius today and can't thank her enough going over and reviewing our policies to try and save us more money. I said it once and I'll say it again Jess def goes above and beyond to help her clients. My family and I moved here from California back in June of 2021. We have been loyal State Farm customers for over 20 years and have been good friends with our Cali agent since day one. So it was sad to hear he couldn't be our agent anymore because we're in Florida now. Not gonna lie, I felt like just another number when talking to some agents here and felt like I should start shopping around for other insurance companies. But after talking to Jess Mathesius today I'm glad I'm staying with State Farm (as long as Jess is an agent here). Not only did she answer all my questions and take the time to explain every little detail, she talked to me as a person and didn't try to rush me off the phone like others in the past. She even got me a better rate. Def goes ABOVE AND BEYOND! So as long as Jess is an agent with State Farm then I'll be a loyal customer."
We responded:
"Hi Vj, wow thank you for your kind words about Jess! I know she's dedicated to helping our customers and making sure they are satisfied with their coverages. I love hearing that you have been a loyal State Farm customer for so many years, and I am proud to have you as a customer for our office! Looking forward to working with you and your family for many years to come! We are here to help, just reach out anytime! Thank you again! "
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Logan Armagost

April 16, 2025

5  out of  5
rating by Logan Armagost
"Everyone here has been very helpful and knowledgeable in general. Vanessa worked with me to get my home and auto policy squared away. She was able to beat the premium I was paying and was very helpful in assisting the transition. Was a pleasure working with her over the phone. Very amicable, understanding, patient, and quick to answer whatever questions I had. Would recommend."
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Bellamore Studio

April 16, 2025

5  out of  5
rating by Bellamore Studio
"Wilfredo has consistently gone above and beyond to support me with all of my insurance needs. He helped me secure coverage for my car, business, and life insurance through State Farm, and I couldn’t be happier with the service. His professionalism, attention to detail, and genuine care set him apart. On top of that, he’s always easy to reach and quick to respond, which makes working with him a breeze. I’m so grateful for his support and highly recommend him!"
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Patrick Cianchetta

April 15, 2025

5  out of  5
rating by Patrick Cianchetta
"Excellent service from Wil Mendez. Attentive, prompt, and constant communication make him my go-to for all things insurance. Thanks Wil!"
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Jacob Williams

April 13, 2025

5  out of  5
rating by Jacob Williams
"Very attentive, Jessica most certainly knows her stuff.great customer service"
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Alejandro Zambrano

April 9, 2025

5  out of  5
rating by Alejandro Zambrano
"Exclecente Servicio, se ajustaron a lo que realmente necesitaba, en mi seguro de casa y automovil, gracias Saireth por un servico sin precedente 100% recomendado"
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Catalina Marquez

April 8, 2025

5  out of  5
rating by Catalina Marquez
"Facilidad y buena asesoría debido a su amplia experiencia en el tema, tarifas competitivas con buenas coberturas."
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Bill Refenes

April 7, 2025

5  out of  5
rating by Bill Refenes
"Wil was awesome at asking all the pertinent questions to ensure I got the best possible rate. Very knowledgeable and helpful!"
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Gabriel Curtis

April 7, 2025

5  out of  5
rating by Gabriel Curtis
"Will Mendez is a true professional! He made sure I was aware of all the packages and deals that would best suit me as a home and business owner. Thank you for your customer service!"
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Jessica Scott (Jessie)

April 1, 2025

5  out of  5
rating by Jessica Scott (Jessie)
"Mike is absolutely the best to deal with. Above and beyond in customer service. Five stars +"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alexandria Marcellus

April 1, 2025

5  out of  5
rating by Alexandria Marcellus
"I had the pleasure of speaking with an Agent by the name of Marily & it’s been a while since I’ve experienced such top tier customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amy Siu

April 1, 2025

5  out of  5
rating by Amy Siu
"Mandy is super helpful to resolve the issue. Great experience with State Farm agent of FL again."
We responded:
"Thank you, Amy, for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Vanessa and found her to be both helpful and efficient. Our team at Shannon Till State Farm is committed to providing excellent service, and your feedback confirms we're on the right track. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Marc Brooks

March 31, 2025

5  out of  5
rating by Marc Brooks
"Wil Mendez helped me get our Auto policy corrected for some project requirements we needed in a fast and courteous manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Manuel Mendez

March 29, 2025

5  out of  5
rating by Manuel Mendez
"Call Vanessa today! She helped me save $$ while making sure my family and I had no gaps in our coverage. Vanessa truly cares and is an honest person which is hard to find these days! Thank you Vanessa."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Max Burch

March 29, 2025

5  out of  5
rating by Max Burch
"Just coming here to give a huge shoutout to Dani — she is so exceptionally helpful, answering all of my wife and I’s questions and truly going above and beyond to give us the best customer service experience possible. I never have to worry when I call if Dani is who answers. She is simply the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Raquel Hernandez

March 29, 2025

5  out of  5
rating by Raquel Hernandez
"Maryly Cruz is one of the best sales rep i have met in a long time. I highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alissa S

March 29, 2025

5  out of  5
rating by Alissa S
"Your promptness throughout the process is greatly appreciated. I’ve referred all of my family to you. Keep up the great work! Maryly Cruz !!! Don’t waist your time with anyone else."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Desiree Gado

March 29, 2025

5  out of  5
rating by Desiree Gado
"Thank you for all the special service you give. It’s nice to know that you care and always make yourself available for my questions about my car and home coverage.

It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met. Maryly Cruz is the agent that actually cares!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ana Mario Marchese

March 29, 2025

5  out of  5
rating by Ana Mario Marchese
"State farm has the best rates around! Maryly was great to work with and very knowledgeable! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Moises Julz

March 29, 2025

5  out of  5
rating by Moises Julz
"You not only have given me great and prompt service every time but still remain the lowest rate in the market… I do my homework and check once in a while with others companies. Makes me very glad to see I chose an agent that is giving not only great customer service, but the best rate! I recommend you to everyone thank you @Maryly Cruz you are the best !!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"