State Farm® Insurance Agent Shannon Till
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Agoos
October 8, 2024
5
out of
5
rating by Andrew Agoos
"Am a long time Shannon Till/State Farm client. They are a really good organization and service their customers well."
Adriana Rodriguez
October 5, 2024
5
out of
5
rating by Adriana Rodriguez
"I worked with Juan, very professional. Help us and guide us step by step. Thanks again Juan"
Damian Cisco
October 4, 2024
5
out of
5
rating by Damian Cisco
"Wil is very friendly, knowledgable, and easy to work with…. I recommend him to all of friends and family."
We responded:
"Thank you for your positive feedback! We're delighted to hear that Wil has been friendly, knowledgeable, and easy to work with. We appreciate your recommendation and will make sure to pass it along to Wil. If you or your friends and family ever need any assistance, please don't hesitate to reach out. Thank you for choosing our services!"
baroninho1968
October 4, 2024
5
out of
5
rating by baroninho1968
"I’ve spoke today with Mr. Mike Roy at Shannon Till State Farm and quiet honest I’ve never seen such a high level of professionalism and knowlodge coming from an agent, State Farm should be extremely proud to have Mr. Mike Roy as one of their staff, this is what customer service should be all about! Thank you Mr. Mike Roy and thank you State Farm for living up to you name. Marco Carvalho - customer"
Lacy Haines
October 4, 2024
5
out of
5
rating by Lacy Haines
"I contacted the office and spoke with Lisa regarding my homeowners insurance rates. She was fantastic! She was able to get me a reduction in my premium, and also added some additional coverage that was needed! More coverage, less price, you can’t ask for better service. Thank you Lisa!"
We responded:
"Hey Lacy, thanks for the feedback about your experience with Mandy! I am happy to know that she was able to help you with finding some savings on your car insurance. We will be looking forward to getting your home insurance in place so you can participate in the State Farm Home & Auto Bundle! Thank you again. Give us a call anytime! "
Phillip Raschella
October 4, 2024
5
out of
5
rating by Phillip Raschella
"Lisa was absolutely fantastic! I had numerous questions, and she patiently provided thorough explanations for each one. Her expertise is truly impressive. Thank you so much, Lisa!"
Ed jarvis
October 3, 2024
5
out of
5
rating by Ed jarvis
"Outstanding customer service with State Farm Customer Service Representative, Lisa Mellano. She is very knowledgeable and stays on top of your transaction. Highly Recommend."
We responded:
"Hey Ed, thank you for the reassuring feedback about your experience with Lisa. We are here to help, and I am happy to know she provided you with excellent customer service. Please give us a call anytime! We're here for you. "
K R
October 3, 2024
5
out of
5
rating by K R
"Iyanna @ Shannon Till State Farm Insurance Agency is 5 ⭐️👍! Great Service! Saved me time and a trip to the office, answered all my questions, very professional ! Thank you for your excellent service! Kathy R"
We responded:
"Hi KR. Thanks for the 5-stars and your feedback about your experience with Iyanna. We truly appreciate your business and look forward to working with you for years to come! Thanks again. "
Leslie Lopez
October 3, 2024
5
out of
5
rating by Leslie Lopez
"We love Shannon and her team! Danelis and Mike have helped me every time I need something done."
We responded:
"Hey Leslie! Thanks for the kind words about Danelis and Mike! We are here to help any time. Feel free to reach out, we're happy to work with you! Thanks! "
Angela Murphy-Osborne
October 2, 2024
5
out of
5
rating by Angela Murphy-Osborne
"Lisa Mellano is absolutely wonderful. If it weren't for Lisa I would have left this office. Lisa is great. She calls you back, takes so much time with you and explains everything even when you need her to explain it over and over to understand. If you want this office, ask for Lisa. You won't be disappointed."
We responded:
"Thank you for your kind acknowledgment regarding your experience with Lisa. Your feedback is truly uplifting, and we eagerly anticipate working with you in the future. We greatly appreciate your support!"
Dawn Rybski
October 2, 2024
5
out of
5
rating by Dawn Rybski
"Danelis got back to me quickly. She was professional and courteous. She answered all my questions. Thank you"
We responded:
"Hello Dawn. Thank you for your kind words about your experience with Danelis. We truly value your feedback and eagerly anticipate the chance to collaborate with you for many more years to come. Thanks once more!"
TGrant Dearborn
October 1, 2024
5
out of
5
rating by TGrant Dearborn
"Great service and responsiveness! Thanks to Juan Hincapie"
William Cortes-colon
September 30, 2024
5
out of
5
rating by William Cortes-colon
"Thanks to Juan Hincapie I got a quote that norther insurance has offered me. Thanks again."
We responded:
"Hello William, thank you for the wonderful 5-star rating! My team and I genuinely value your feedback! I'm glad to hear that Juan was able to assist you and made the process straightforward and effortless. We're always here for you, so feel free to reach out anytime! Thanks once more!"
Bob Kanzler
September 26, 2024
5
out of
5
rating by Bob Kanzler
"Mandy handled my change of car coverage for my vehicle professionally, patiently and pleasantly. She was knowledgeable and navigated the issues of my Illinois policies as well the FL policy I was changing. Thank you!"
We responded:
"Hey Bob! Thanks for the 5-stars! We appreciate your feedback and kind words about working with Mandy! We are here to help you with your auto insurance anytime! Just give us a call, thanks again! "
Samantha Salvati
September 25, 2024
5
out of
5
rating by Samantha Salvati
"Just got off the phone with Lisa and she was such a great help!! An absolute pleasure to work with and I appreciate her so much!"
We responded:
"Welcome to the Sunshine State, Samantha! Please stop in our office for a small token of our appreciation! We're so happy to have you! - Shannon"
Sandy Reehorst
September 24, 2024
5
out of
5
rating by Sandy Reehorst
"Lisa was knowledgeable and professional. She provided helpful guidance that prepared me to meet with the Florida Highway Safety and Motor Vehicles department. She also provided some cost saving strategies for the future. Lisa was very pleasant and I look forward to working with her."
We responded:
"Hi Sandy, thank you for your kind feedback about your experience with Lisa! We are committed to providing you and your family with excellent customer service. Please feel free to reach out to us anytime, we're here to help! Thanks again! "
Shaman Foradi
September 24, 2024
5
out of
5
rating by Shaman Foradi
"I was assisted by Danelis Santiago; she is Attentive and made prompt responses to questions. Thank you, Danelis,"
We responded:
"Hello Shaman, thank you for the fantastic 5-star rating! My team and I genuinely value your feedback. I’m delighted to hear that Danelis was able to assist you and made the process smooth and straightforward. We’re always here for you, so feel free to reach out anytime! Thanks once more!"
Marie Ramirez
September 21, 2024
5
out of
5
rating by Marie Ramirez
"Definitely the best team ever. Between Danelis, Marily and Vanessa work with me for a quote that worked the best way for me and my budget of course. Very professional. Definitely keeping and trusting them with any other policy needs. Thank you guys, you’re the Best. (Thanks Mónica Sánchez for the referral) 🤗"
We responded:
"Hey Marie, thank you for the kind words! I am happy to know Danelis, Marily, and Vanessa collaborated with you to find a quote that suited both your needs and budget perfectly. We are here to help make your insurance easy! Give us a call anytime! Thanks again! "
Franco F
September 21, 2024
5
out of
5
rating by Franco F
"I recently switched to Shannon Till from another State Farm agent and it has been an excellent experience from start to finish! From Erica guiding me through the transfer and initial processes to Danelis helping me fine tune my policies, I had nothing but an awesome experience. Danelis was super quick to respond to my requests and provided me with everything I needed. This was the best experience I've had with an insurance agent!"
We responded:
"Hey Franco, thank you for your feedback on your experience with Danelis and Erica! I am happy to know that my team was able to provide you with quick and efficient customer service! We are here to help, anytime! Thanks again! "
Yeniel Molina
September 20, 2024
5
out of
5
rating by Yeniel Molina
"Juan H. and Vanessa, super smooth and good experience talking to them, they made it really easy and simple to do everything, my first time ever doing anything like this and they made it really good thanks"
We responded:
"Hi Yeniel, thanks for the 5-stars! My team and I truly appreciate your feedback! I am happy to know that Juan and Vanessa were able to assist you and helped to make the process simple and easy for you. We are here anytime, just give us a call! Thanks again! "
Satya Kondabala
September 20, 2024
5
out of
5
rating by Satya Kondabala
"I had a fantastic experience with Lisa Mellano. She expertly guided me through the process of securing both home and auto insurance, ensuring I understood every detail. Her professionalism and commitment to finding the best options made all the difference. Highly recommend her for anyone in need of insurance assistance!"
We responded:
"Hi Satya, thanks for the kind words about your experience with Lisa. I know she is proud to help our customers in bundling their Home & Auto and finding great savings! Please feel free to give us a call anytime! Thanks again!"
shannon robinson
September 19, 2024
5
out of
5
rating by shannon robinson
"Working with Jess Mathesius was very helpful in clearing a situation with the DMV. I will continue to do business with Shannon Till's Agency. Thanks!"
We responded:
"UPDATED - Hey Shannon, thanks for leaving your feedback about your complicated issue and experience you had resolving it with Jess! I am glad to know she was able to help you work through it and we look forward to working with you and your family for years to come! Thanks again!! Hi Shannon! Thanks for the 5-stars! I am glad to know Lisa provided you with good information and great customer service. We look forward to working with you for years to come! Call us anytime, we're here to help. "
Scott Neusch
September 18, 2024
5
out of
5
rating by Scott Neusch
"Mandy Aitichou was an absolute pleasure to work with today. She was quick to find multiple options for insurance for my new teen driver and was very patient with me as we searched different types of vehicles. Truly a great experience! Thanks for all your help today Mandy!"
We responded:
"UPDATED - Hello Scott. Thank you for your generous remarks regarding Mandy and the rest of my team! We continually strive to deliver exceptional customer service, and your appreciation means a great deal to us. Thank you once again. Hey Scott! Wow! Thank you for your kind words about Tiffany and the rest of my team! We are always striving to provide top-notch customer service! Thanks again! - Shannon"
Nicholas Melendez
September 18, 2024
5
out of
5
rating by Nicholas Melendez
"Erica was helpful and informative every step of the process. Thank you!"
We responded:
"Hey Nicholas. Thank you for your gracious remarks regarding your experience with Erica. We greatly appreciate your feedback and look forward to the opportunity to work with you for many years ahead. Thanks again! "
Seadub
September 17, 2024
5
out of
5
rating by Seadub
"Met with Jess today to discuss my coverage and to see if there was room for improve. Not only did she go in depth with her assessment of my policy, but offered lots of good tips and suggestions. She was articulate, to the point and very good at conveying her expertise. I also arrived very early for our scheduled appointment and she made a special effort to facilitate my early arrival. Everyone that I've met at Shannon Till's agency is really top notch! That starts at the top with Shannon Till recognizing talent and great personalities! I'm very pleased with not only the agency, but the owner, Jess and Mike Roy!"
We responded:
"Hello, Thank you for sharing your feedback regarding your experience with Jess. I am pleased to learn that she effectively presented a comprehensive overview of your options and demonstrated her knowledge and expertise regarding our products. We are always here to assist you, and Jess truly values her relationships with customers, approaching them with both professionalism and a personal touch. Providing exceptional customer service to our valued clients is our top priority. Thanks again for sharing! Reach out anytime. "