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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Héctor Hernández

Héctor Hernández

July 30, 2026

5  out of  5
rating by Héctor Hernández
"I was serviced by Saireth at Shannon Till State Farm. The experience was great, very pleasant and professional. 100% recommended!!!"
We responded:
"Thank you for the 5-star review, Héctor! We’re proud to serve the Winter Garden community and truly appreciate your support. "
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QS

July 30, 2026

5  out of  5
rating by QS
"Sara Walsh will do everything to find you discounts and save you money. Very professional and personable."
We responded:
"QS, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shannon Till and Team "
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Margot Barrant

July 29, 2026

5  out of  5
rating by Margot Barrant
"I had a wonderful experience with this Mrs Lisa Mellano , She was very patient, waited for us after 5 PM, and took the time to explain everything in detail. Her guidance and professionalism made the entire process easy and pleasant. Best of all, she was able to cut my insurance price in half while providing even more coverage. Highly recommended!"
We responded:
"Margot, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Winter Garden insurance team is always here and happy to help. "
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Jess E

July 29, 2026

5  out of  5
rating by Jess E
"Lisa was amazing at explaining and walking me through all of my insurance questions! Great experience!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Wendy Barriger

July 28, 2026

5  out of  5
rating by Wendy Barriger
"Great customer service!
Jess and Mike are the best:)"
We responded:
"Wendy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kyle Melanson

July 28, 2026

5  out of  5
rating by Kyle Melanson
"Sara was so helpful putting together a policy that worked for me and was very friendly too."
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Alejandro Jose Aponte

July 28, 2026

5  out of  5
rating by Alejandro Jose Aponte
"Sara helped me very fast and efficiently when I was looking for some car insurance!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Winter Garden. "
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Anastasia

July 24, 2026

5  out of  5
rating by Anastasia
"I spoke with Mike, he explained everything in detail, and helped me with the best options. He was very kind, understanding and he answered all of my questions. Thank you Mike & State Farm!"
We responded:
"Thank you so much for the 5 stars, Anastasia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Taryn Orlovsky

July 24, 2026

5  out of  5
rating by Taryn Orlovsky
"Sara is amazing and very responsive and super friendly!! Amazing experience we are excited to have both home and auto bundled at an amazing price!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Baily Dundas

July 24, 2026

5  out of  5
rating by Baily Dundas
"Lisa helped me and my boyfriend with are new auto policy and home insurance. I will say she was very knowledgeable and patient with me .I had a hard time understanding and she really took the time to explain . . I am happy that I understand everything now she made sure I had a peace of mind before we left the office . Lisa the extra time you took with us was much appreciated .
Thank you Lisa"
We responded:
"Thank you so much for your wonderful feedback of us here at Shannon Till’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Shannon Till’s Insurance Team "
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Leticia Vasconcelos

July 23, 2026

5  out of  5
rating by Leticia Vasconcelos
"Sara helped me save 50% on my car insurance!!! She was so sweet and made the process so simple! Definitely recommend her!!!"
We responded:
"Hi Leticia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Shannon Till, Your State Farm Agent "
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Jay Taylor

July 22, 2026

5  out of  5
rating by Jay Taylor
"Working with Lisa Mellano was truly a wonderful experience. She made what I expected to be a confusing and stressful process feel simple, comfortable, and completely pressure-free. From the very beginning, she took the time to answer every question I had and explained everything in a way that was easy to understand, never making me feel rushed or overwhelmed.

What stood out the most was Lisa’s genuine kindness, patience, and compassion. She didn’t treat me like just another client—she truly cared about making sure I understood my options and felt confident in my decisions. That level of honesty, professionalism, and empathy is hard to find.

If you’re thinking about protecting your family’s future with life insurance, I can’t recommend Lisa highly enough. She goes above and beyond for the people she serves, and I am truly grateful for her guidance and support throughout the entire process."
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Nonceba Mbangata

July 21, 2026

5  out of  5
rating by Nonceba Mbangata
"Lisa took time to explain my policy answered all my questions satisfactorily. Home owners policy"
We responded:
"Hi Nonceba, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Winter Garden.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Shannon Till "
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Mark Wong

July 20, 2026

5  out of  5
rating by Mark Wong
"Jess was amazing. Really fast to respond and quickly gave me a quote which I accepted. All through text. Seamless!"
We responded:
"Hey Mark! Thanks for the review! We are grateful for your business, and I'm glad Mandy was able to help you get your ID cards in a flash! Call or text us anytime! "
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John Holland

July 17, 2026

5  out of  5
rating by John Holland
"Sara was super helpful in saving me allot of money on my car insurance!!!"
We responded:
"John, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Richard Jakmas

July 17, 2026

5  out of  5
rating by Richard Jakmas
"Jacky did an excellent job with helping on an insurance matter! It's very nice to talk with a human being instead of AI!!"
We responded:
"Richard, thank you for the amazing review! Our Winter Garden insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shannon Till, your State Farm Agent "
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david stamper

July 16, 2026

5  out of  5
rating by david stamper
"State Farm agents were very nice and polite to assist me with a car insurance quote and I really appreciated them for the help."
We responded:
"David, thank you for the fantastic review! We’re always here to support you with your insurance needs in Winter Garden. "
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Ravi Nagarur

July 15, 2026

5  out of  5
rating by Ravi Nagarur
"They provide wonderful customer service and provide quick response to our questions and queries.
I worked with Sara Walsh and she is very helpful, gave best rate possible."
We responded:
"Hi Ravi! Thank you for providing your feedback on the service Wil has provided to you! My team and I are dedicated to proving you and your family with great customer service! Call us anytime! - Shannon"
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Randy Smith

July 14, 2026

5  out of  5
rating by Randy Smith
"Lisa Mellano was wonderful to work with. She took the time to review our current insurance policies, clearly explain the available updates, and recommend changes that aligned with our goals. Lisa made the entire process easy, comfortable, and stress-free. We truly appreciated her knowledge, patience, and excellent customer service."
We responded:
"Thank you for the fantastic review, Randy! We are always here to help with your insurance needs here in Winter Garden . "
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RjM

July 14, 2026

5  out of  5
rating by RjM
"Amazing service! Provided honest and reliable advice. Would recommend to family and friends."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Eric Reynolds

Eric Reynolds

July 13, 2026

5  out of  5
rating by Eric Reynolds
"⭐⭐⭐⭐⭐

After reaching out to multiple insurance agencies, I found Sara at Shannon Till, and what a difference she made! The entire process was smooth and stress-free compared to everyone else I spoke with.
Not only did Sara help me save money, but she also took the time to make sure I had the right coverage for my truck. She asked important questions that no other company even thought to ask, which gave me confidence that I was properly protected.

Her professionalism, knowledge, and genuine care made this the easiest and most convenient insurance shopping experience I’ve ever had. I won’t be shopping with anyone else after this.

Thank you, Sara, for making everything so easy. I highly recommend Sara and the team at Shannon Till to anyone looking for outstanding service and great insurance coverage!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shannon Till’s Team. "
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Anne Johnson

July 12, 2026

5  out of  5
rating by Anne Johnson
"Sara was professional,knowledgeable, personable and a joy to work with for my auto insurance."
We responded:
"Thanks so much for the amazing review, Anne! We really appreciate your support here in Winter Garden . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Daniel Smith

July 11, 2026

5  out of  5
rating by Daniel Smith
"Shannon was very helpful to help me find a better rate for auto insurance on my new vehicle purchase."
We responded:
"Thanks so much for the amazing review, Daniel! We really appreciate your support here in Winter Garden . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Eric Sochocki

Eric Sochocki

July 9, 2026

5  out of  5
rating by Eric Sochocki
"Jess Mathesius was very kind and helpful."
We responded:
"Eric, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shannon Till’s Team is just a call or email away!"
Profile photo of Sara Martinez

Sara Martinez

July 9, 2026

5  out of  5
rating by Sara Martinez
"Great customer service!!
This particular office of State Farm and their staff are super gracious. They made me feel very comfortable. I called looking for a quote for car insurance and I spoke with Sara, very sweet person, she was great! I explained to her my current situation and not only did she help me out with my car insurance and gave me a super great quote, way cheaper than the previous insurance I had. Yes! I definitely signed up with State Farm.
Sara not only helped me with my car insurance but referred me to Saireth, she’ll be the agent that will be helping me out with my homeowners insurance. I definitely recommend this office and their staff to anyone looking for insurance."
We responded:
"Sara, thank you for your wonderful review of State Farm Agent Shannon Till’s Team!"