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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Geovannys Serrano

Geovannys Serrano

January 28, 2026

5  out of  5
rating by Geovannys Serrano
"Good service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nicole Cockcroft

January 28, 2026

5  out of  5
rating by Nicole Cockcroft
"Lisa was very helpful and did everything I asked for. She made it so easy!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christi Story

January 28, 2026

5  out of  5
rating by Christi Story
"Thank you, Jess for all of your help today! We appreciate you answering all of our questions! :)"
We responded:
"We appreciate your review, Christi. We are so happy that you had such a wonderful experience with State Farm Agent Shannon Till’s Team here in Winter Garden ! "
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Linda A

January 28, 2026

5  out of  5
rating by Linda A
"Recently had an appointment with Lisa to go over both my car and home policies, just to make sure everything was in order. Lisa explained it all leaving me satisfied. Dani, at the front desk, is a very pleasant young lady, which is important as she is the first contact person at the office. Also, she assisted in programming my phone for use with the State Farm app."
We responded:
"Thank you for the fantastic review, Linda! We are always here to help with your insurance needs here in Winter Garden . "
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Glenn Lubrano

January 27, 2026

5  out of  5
rating by Glenn Lubrano
"Great service and explaining all parts of the policy and recommendations. Very knowledgeable in all aspects."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shannon Till’s Team. "
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Tahiana Izarra

January 24, 2026

5  out of  5
rating by Tahiana Izarra
"Saireth Navarro, Excellent attention and service. They were willing to help and clarify all my questions. Thank you very much."
We responded:
"Tahiana, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shannon Till’s Team here in our Winter Garden office. "
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Allison Gramolini

January 23, 2026

5  out of  5
rating by Allison Gramolini
"Lisa Mellano is a star! She helped me switch in to better car insurance with a lower rate and better coverage than I’ve had in ten years! Effective and knowledgeable , she is the one to call! Thanks Lisa!!"
We responded:
"Thank you for taking the time to leave such a great review, Allison. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Janet Teal

January 20, 2026

5  out of  5
rating by Janet Teal
"Lisa,Dani and Mandi were able to help me with my homeowners insurance and take care of all the needs of adding my brother to my policy"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Shannon Till’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Yu Hsuan Wei

January 20, 2026

5  out of  5
rating by Yu Hsuan Wei
"Lisa is so sweet, patient, and very helpful! ☺️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Evelyn Park

January 17, 2026

5  out of  5
rating by Evelyn Park
"Jacky was super amazing ! She was so sweet and helping me with everything on the phone ! I always ask for her since she’s always so helpful and so patient with me in understanding stuff especially for my parents who don’t speak English well and sometimes I gotta translate for them. But Jacky is super amazing and so helpful I really appreciate her help so much !!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shannon Till’s Team. "
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karina perea

January 16, 2026

5  out of  5
rating by karina perea
"Jacky was very knowledgeable and helpful each time I’ve interacted with Shannon Till agency. The agency has been able to help me consolidate and save on my home and auto. Great agent, great experience, great customer support."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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John Zargari

January 16, 2026

5  out of  5
rating by John Zargari
"Jess was both friendly and informative. Thank you."
We responded:
"Thank you for the fantastic review, John! We are always here to help with your insurance needs here in Winter Garden . "
Profile photo of Lilian Colli

Lilian Colli

January 16, 2026

5  out of  5
rating by Lilian Colli
"Thank you to Ms. Lisa and Maryly (from Shannon Till’s office) for making it so easy to get a Life Insurance Policy. With their guidance, I was able to determine what I can afford and gain something truly priceless: peace of mind!"
We responded:
"We are grateful for your 5-star review, Lilian! Thanks for taking a moment to share your positive rating of State Farm Agent Shannon Till’s Team here in Winter Garden . "
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Twyla Alleyne

January 15, 2026

5  out of  5
rating by Twyla Alleyne
"Have the plague of speaking with Lisa, she very welcoming very soft spoken and took the time to explain and understand just what my husband and I was looking for."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shannon Till’s Team. "
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Bob Lourdel

January 15, 2026

5  out of  5
rating by Bob Lourdel
"This office is very professional and prompt with my questions and insurance needs. I have saved thousands by switching to State Farm from Progressive. Highly recommend!"
We responded:
"Thank you for the 5-star review, Bob! Here on State Farm Agent Shannon Till’s Team, we are proud to serve our community and appreciate your recognition. "
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Richard Shreckengast

January 12, 2026

5  out of  5
rating by Richard Shreckengast
"Great to do business with Lisa was very helpful and a pleasure to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Margaret Senat

Margaret Senat

January 7, 2026

5  out of  5
rating by Margaret Senat
"Lisa has been a great help to me with both my house and car. She had helped me with any questions or concerns I have. She always remembers to call me with updates about concerns I had."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Lisa at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Miguel Vela

Miguel Vela

January 6, 2026

5  out of  5
rating by Miguel Vela
"Lisa was very helpful even though I was working at the time we were talking and up graded my truck insurance"
We responded:
"Dear Miguel, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Jess and Vanessa were able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know that you had a positive experience. Welcome to Shannon Till State Farm! "
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Kara Bernat

January 6, 2026

5  out of  5
rating by Kara Bernat
"Mandy was extremely helpful! I appreciated her explaining all the details to me so I could thoroughly understand."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mickey Mittong

Mickey Mittong

January 2, 2026

5  out of  5
rating by Mickey Mittong
"Lisa was so informative explained everything well. This was the best customer Service. I highly recommend using Lisa with State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of James & Alicia Reade

James & Alicia Reade

January 2, 2026

5  out of  5
rating by James & Alicia Reade
"Lisa was very helpful, thorough, and personal! We checked around for quotes previous to this phone call with her and it was like talking to an old friend. She gave great recommendations on what she saw as important to add to our auto policy and even on what we may not need in our circumstances. We would highly recommend reaching out to Lisa at “Shannon Till State Farm” if you are in need of a new insurance policy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of James Reade

James Reade

January 2, 2026

5  out of  5
rating by James Reade
"Amazing and personable! Lisa got us great coverage and a great price!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jamie Reade

Jamie Reade

January 2, 2026

5  out of  5
rating by Jamie Reade
"Lisa Mellano was amazing, very helpful and thorough. She was very personable, got us great coverage at an amazing price! Thank you, Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of MP

MP

January 2, 2026

5  out of  5
rating by MP
"Jess was great to work with setting up a new auto policy, thanks!"
We responded:
"Hello, thank you for your feedback! We are pleased to hear that you had a good experience with Jess in our office. Feel free to reach out to us anytime, we're here to help! "
Profile photo of Monica MS

Monica MS

December 30, 2025

5  out of  5
rating by Monica MS
"Thank you Maryly for Always helping me with my Car Insurance, and answer all my questions, you are very professional and always with an excellent customer service, Thank you Maryly , Happy New year for you and Everyone in your office"
We responded:
"Hey Monica, thank you for your kind words about working with Maryly. We are happy to hear that you are satisfied with the customer service she has provided to you. Please give us a call or text us any time! We're happy to be your good neighbor! "