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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Fields

December 10, 2025

5  out of  5
rating by Melissa Fields
"Jazmine was great. I was tired of Progressive. 13 years of loyalty and all they ever did was raise our rates. Jazmine got us good coverage that fits our budget. It was a quick and easy process."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Beena Varghese

December 10, 2025

5  out of  5
rating by Beena Varghese
"Mandy and Lisa were able to review my Auto and Home insurance. They helped me to understand the policies. Both of them are very knowledgeable and easy to talk to. Thanks so much Mandy and Lisa for your help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Arnaldo Torres

December 7, 2025

5  out of  5
rating by Arnaldo Torres
"I couldn’t be more impressed with the service I received from Lisa Millano. She went above and beyond to make sure my assets were fully protected and that I understood every detail of my coverage. If you’re looking for an agent who works tirelessly on your behalf, pays attention to detail, and genuinely cares about your peace of mind, look no further. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alan Mojica

December 5, 2025

5  out of  5
rating by Alan Mojica
"Lisa was wonderful to deal with and an easy renewal."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roger Jimenez

December 4, 2025

5  out of  5
rating by Roger Jimenez
"Maryly is very helpful. She always assist ne when I come in the office no matter what. She needs a raise!"
We responded:
"Thank you for your kind words! We're glad Maryly has been so helpful. We'll be sure to share your praise with her! Let us know if you need anything else!"
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dleasure100 Leasure

December 3, 2025

5  out of  5
rating by dleasure100 Leasure
"Lisa is truly the best in the business. Very detailed oriented and provides the necessary information for each customer to make an informed decision. We will continue to work with Lisa in the future for all of State Farm needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lisa provided you with detailed and helpful information to make confident decisions. We look forward to continuing to support you with all your State Farm needs in the future!"
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Barbara Stevenson

December 2, 2025

5  out of  5
rating by Barbara Stevenson
"Had a great experience at Shannon Till State Farm today thanks to Lisa Mellano. Lisa went through our policies and helped find us some savings. Thanks Lisa!"
We responded:
"Hey Barbara, thank you for the kind words about your experience with Lisa. I am happy to hear she was able to help you find some savings! Give us a call anytime, we're here to help! "
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Tony Snezana

December 2, 2025

5  out of  5
rating by Tony Snezana
"Lisa M. Mellano met with us today at the. State Farm office in Winter Garden on Daniel’s Road. She answered all of our questions and assisted us with our auto insurance, rental insurance and Umbrella insurance. Thank you for a great job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tammy Dawson

December 1, 2025

5  out of  5
rating by Tammy Dawson
"Lisa did an awesome job assisting us with renewing our homeowners policy. She was kind, thorough, knowledgeable, and professional. Thank you Lisa!"
We responded:
"UPDATED: Hi Tammy, thank you again for your kind words! We truly appreciate you! Please feel free to reach out to us anytime! Tammy, thank you so much for this awesome review of Wilfredo! Insurance can be a complicated subject and our team's job is to make it a simple and easy process. I'm glad you had that experience! Myself and our entire State Farm team are here for you and your husband any time. You can always reach out when you need help! - Shannon"
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Wale

November 26, 2025

5  out of  5
rating by Wale
"Saireth y Jacky desde que llegas al lugar son muy amables y te ayudan lo mejor possible con el servicio la atencion y sure todo me dio muy buena cotisacion gracias a Dios y a ellas podre respirar mejor ahorando mas super gracias Saireth y jacky. 😀."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Simmes

November 25, 2025

5  out of  5
rating by Jason Simmes
"I recently began exploring new options for both car and home insurance, and decided to reach out to Shannon’s office. From the very first call, I was met with an exceptionally friendly and professional team. They guided me through every step of the process, kept me informed, and truly went above and beyond to help secure the best possible rates for both myself and my new driver son. A special thank-you to Jazmine, who was incredibly kind, knowledgeable, and thorough. She answered every question with patience and clarity, and made sure I understood all the options available to me. I’m sincerely grateful for the level of service and care she and the entire team at Shannon’s office provided."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jen Harding

November 18, 2025

5  out of  5
rating by Jen Harding
"Jess Mathesius was fantastic and so quick with updating my coverage! Very customer-focused and delivered my new policy faster than promised! She's a gem! I've been with Shannon Till agency for many, many years - it's an agency to trust for sure."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Song Chau

November 16, 2025

5  out of  5
rating by Song Chau
"We've been with Shannon Till State Farm for a while now, and they've consistently delivered top-notch service. We recently purchased a new vehicle and needed to add it to our policy. The process was unbelievably quick and easy, which was such a relief during the excitement and chaos of getting a new car. A big shoutout to Maryly Cruz, who has been incredibly helpful throughout the entire process. She made everything feel effortless and explained all the details clearly. Maryly is friendly, knowledgeable, and goes above and beyond to make sure things get done smoothly. If you ever need help at this office, definitely request Maryly. She truly makes a difference. We love having Shannon Till State Farm as our insurer. The team is always professional, warm, and efficient. Highly recommend them if you're looking for a reliable and caring insurance team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sam Singh

November 13, 2025

1  out of  5
rating by Sam Singh
"Absolutely horrible agency terrible customer service"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Eric Ealy

November 7, 2025

5  out of  5
rating by Eric Ealy
"Had a great meeting with Mandy this morning! She was super helpful, answered all our questions. State farm is still the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ieyauna Younger

November 6, 2025

5  out of  5
rating by Ieyauna Younger
"I had a great experience working with Jazmine Bates from Sarah’s office. She was very attentive and professional, making sure all email communication was clear and timely. I really appreciate the effort she put into ensuring our mutual client’s policy was handled properly. Thank you so much, Jazmine, for your excellent service and attention to detail! — From Karen Boone State Farm in North Carolina"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christopher Webb

November 5, 2025

5  out of  5
rating by Christopher Webb
"Jess was amazing and helpful and we were able to do the whole process over the phone and by email in a timely manner. Thanks Jess!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Benjamin Moore

November 4, 2025

5  out of  5
rating by Benjamin Moore
"Jess was great. She made everything quick and easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dakota zitzelberger

October 31, 2025

5  out of  5
rating by dakota zitzelberger
"Jazmine was very kind and helped with all of my concerns, i recommend at least speaking with her about any of your auto life and homeowners insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janmar

October 30, 2025

5  out of  5
rating by Janmar
"Very professional and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erick Murphy

October 29, 2025

5  out of  5
rating by Erick Murphy
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paula Osborne

October 28, 2025

5  out of  5
rating by Paula Osborne
"I’m very happy with State Farm, Shannon Till’s office. Lisa, Jess and Mandy have each helped my husband and I so thoroughly and quickly on different items since we moved here. We have needed help with new car’s insurance, new home and building a pool in these last couple of years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roberto Pohlenz

October 27, 2025

5  out of  5
rating by Roberto Pohlenz
"I was canceling my policy and I was expecting to be treated kinda rough which is usually the case when you cancel anything, but Maryly treated me very nice, answered all my questions and it took her only a few minutes to finish the process!!…… That gesture left the door open to comeback to State Farm if necessary in the near future! Thanks Again Maryly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bart Kilgallin

October 27, 2025

5  out of  5
rating by Bart Kilgallin
"Added a new car to our policy. Simple and fast. Great experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Blake Allen

October 23, 2025

5  out of  5
rating by Blake Allen
"Great service for Lisa & Vanessa. Appeciate it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"