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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Zuwala

March 19, 2025

5  out of  5
rating by Mark Zuwala
"Great experience working with Juan Hincapie. He made switching my home and auto to State Farm very easy. In addition, I saved a lot of money over my AllState insurance."
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ELIZABETH CRUZ

March 19, 2025

5  out of  5
rating by ELIZABETH CRUZ
"Excelente atención del Sr. Juan muy recomendable servicio rapidez y eficiencia"
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Amanda Dollar

March 18, 2025

5  out of  5
rating by Amanda Dollar
"Update 3/18/25- I wanted to give recognition to Nicole, we have dealt with her numerous times and she always goes above and beyond. She's always willing to help, and treats us with the utmost respect and not like we're a number. Over the past month I've been working with Briana Ochoa about adding my teenage daughter to my auto insurance policy. She's went above and beyond and explained everything to me in detail, definitely happy with the customer service she provides and is always patient and understanding with me."
We responded:
"Hey Amanda! Thank you so much for your kind feedback about your experience with Briana! We are proud to have you as a customer and we look forward to working with you and your family for many years to come! Reach out anytime! - Shannon"
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Brandon Warah

March 15, 2025

5  out of  5
rating by Brandon Warah
"They are the BEST in the business! Mike has been nothing short of a miracle when it comes to getting stuff done. And not only DONE, but for incredible rates and with swift efficiency! Cannot recommend him enough."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abz Mco

March 14, 2025

5  out of  5
rating by Abz Mco
"Vanessa is awesome!!! She gives you all the options and never lets you forgot they are here locally to help you! Great partners for the West Orange / Winter Garden/ and East Lake County community!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roger Gatlin

March 14, 2025

5  out of  5
rating by Roger Gatlin
"Lisa M. was very helpful in explaining an addition to my policy that was very worthwhile."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Scott Woudenberg

March 14, 2025

5  out of  5
rating by Scott Woudenberg
"Jess is a great agent to work with. I would highly recommend her for all your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dionicio Vásquez

March 13, 2025

5  out of  5
rating by Dionicio Vásquez
"Excelente servicio que recibí del agente de servicios Sairet Navarro, tuvo la paciencia y la cordialidad que siempre espero cuando hablo con un agente de seguro. Me ofreció todos los planes y de verdad quede totalmente satisfecho. Ah y otra cosa toda la preguntas que le hice fueron respondidas y jamás me paso a otra llamada como suelen suceder.. Gracias"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Scott Butler

March 13, 2025

5  out of  5
rating by Scott Butler
"Spoke with Lisa today and she was very knowledgeable and helpful while answering all my insurance questions. I recommend Lisa for all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bob Kanzler

March 12, 2025

5  out of  5
rating by Bob Kanzler
"Mandy handled my change of car coverage for my vehicle professionally, patiently and pleasantly. She was knowledgeable and navigated the issues of my Illinois policies as well the FL policy I was changing. Thank you!"
We responded:
"Hey Bob! Thanks for the 5-stars! We appreciate your feedback and kind words about working with Mandy! We are here to help you with your auto insurance anytime! Just give us a call, thanks again! "
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Carlyn Callwood

March 11, 2025

5  out of  5
rating by Carlyn Callwood
"Juan H. Ospina is a great agent, he made me feel comfortable in making my decisions. He allowed for me to make good choices by explaining how things are done in the insurance market and allowing me time to make comparisons."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elisson Telisnor

March 11, 2025

5  out of  5
rating by Elisson Telisnor
"Saireth gave great service from 1-10 I give them a 10. Maryly also showed lots of appreciation to me. I love this place!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Juan Colom

March 8, 2025

5  out of  5
rating by Juan Colom
"Great experience obtaining new insurance with representative Wilfredo Mendez."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marissa Motilal

March 6, 2025

5  out of  5
rating by Marissa Motilal
"Will from Shannon Till’s office was very professional, prompt, and answered any questions I had."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nicole Swartz

March 6, 2025

5  out of  5
rating by Nicole Swartz
"This is a huge shout out for Nicole Robles! I have been with Shannon at State Farm for an extremely long time, and with State Farm since I was 16 years old! I have always received excellent customer care, however, my experience with Nicole has been impeccable. Nicole has been working with me now for the last several months to be able to help navigate policy changes that are extremely impactful to our family. She was methodical, marinated on things, did not rush to quick decisions and went above and beyond with research to help ensure changes would benefit us and protect us in all ways. She took time to understand all of the personal needs that we had. It’s about growing trustworthy relationships and I fully trust her! I pray she doesn’t ever leave!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Keith Leveson

March 6, 2025

5  out of  5
rating by Keith Leveson
"I have been doing business with Shannon Till and the customer service has been amazing. I just added motorcycle insurance to my plan with Jess Mathesius and she took time to help me understand my options and coverage. She deserves a raise!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Efrain Luna

March 4, 2025

5  out of  5
rating by Efrain Luna
"Lisa helped me get a huge amount more coverage on my home."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Janette M. Ocasio

Janette M. Ocasio

March 4, 2025

5  out of  5
rating by Janette M. Ocasio
"I had a fantastic experience working with Ms. Saireth Navarro. She was professional, knowledgeable, and took all the time to explain my options in detail. She helped me find the best coverage at a great price. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Ainsley

March 3, 2025

5  out of  5
rating by Matthew Ainsley
"Needed a quote for auto insurance, and Juan went the extra mile to get me all the info I needed and set up the policy. Great experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Emran Ally

March 2, 2025

5  out of  5
rating by Emran Ally
"Thank you Lisa with State Farm for reviewing my auto policy with me and providing excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bob Sensat

March 1, 2025

5  out of  5
rating by Bob Sensat
"Lisa was extremely helpful and informative. I can't imagine anyone being more helpful than she was. Especially explaining the replacement process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Henderson

February 28, 2025

5  out of  5
rating by Paul Henderson
"Juan did a wonderful job. I will visit the office again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Scot McQueen

February 27, 2025

5  out of  5
rating by Scot McQueen
"Lisa was a great help in getting our auto insurance set-up. The process was very easy and she was able to answer all of my questions. Thanks Lisa!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geego Gordon

February 27, 2025

5  out of  5
rating by Geego Gordon
"Mandy was very professional and all issues were resolved quickly with a minimum of fuss"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Blanca Armada

February 27, 2025

5  out of  5
rating by Blanca Armada
""I can't say enough great things about Will Mendez! He went above and beyond for me today, conducting a survey that ended up saving me so much money. His professionalism, attention to detail, and dedication to his work truly set him apart. Will is knowledgeable, reliable, and goes the extra mile to ensure his clients get the best possible outcome. I highly recommend his services to anyone in need. Thank you, Will!""
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."